Terms of Service

Last updated: August 17, 2026 · Draft — pending legal review

Repairs & pricing

Most repairs are billed at our flat labor rate posted on the pricing page. Parts are quoted before installation and billed only when installed. If we can't fix it, the labor fee is on us. Parts only billed when installed.

Data

We handle your device and data with care, and back up before risky work whenever the machine allows it. However, storage devices can fail without warning; by authorizing a repair you acknowledge that Crashpad Computers is not responsible for data loss. If your data is not backed up, tell us at drop-off.

Pickup & identification

Devices are released only to the account holder with matching photo ID. Devices left more than 60 days after a “ready for pickup” notice may be treated as abandoned after two additional written notices, per Missouri law.

Warranty

Our labor is warranted for 30 days. Parts carry their manufacturer’s warranty. The warranty does not cover new damage, liquid events, or software issues introduced after pickup.

Contact

Crashpad Computers, 14327 MO-5, Sunrise Beach, MO 65079 · (573) 555-0142 · hello@crashpadcomputers.com